Help

     

How to Use the Home Page
How to List Myself as Safe and Well
How to Search the Safe and Well List

How to Use the Home Page

The purpose of this website is to allow people affected by a disaster to list themselves as “safe and well.” Family members can view the messages left by their loved ones
who have self-registered on this site.

The links on the left side of the Home Page help you navigate throughout the site.

Returns you to the Home Page.
This page is where you list yourself as "safe and well" if you have been directly affected by a disaster.  You can post messages for viewing by family and loved ones.
Search the list of those who have registered themselves as "safe and well."
View a list of frequently asked questions (FAQ) about how to use this site.
Provides instructions for navigating or using this site.

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How to List Myself as Safe and Well

The purpose of the "List Myself as Safe and Well" page is to enable people affected by a disaster to post “safe and well” messages that their loved ones outside the disaster area can view. Registering yourself on the Safe and Well List is entirely voluntary.

Privacy regulations limit the information about you that can be publicly displayed on the American Red Cross Safe and Well Website. When a family member or friend conducts a successful search, they will only be able to view your First Name, Last Name, the date you created your entry, and the “safe and well” messages you selected.

The Red Cross might use the personal information you provide to help reunite your family members, if you were ever physically separated as a result of the disaster. For this reason, please make sure that you enter accurate information.

Fields marked with red stars * are required fields.

About Me

Disaster Event From the drop-down list, choose the appropriate event or select “Other.”
*First Name This is a required field.
*Last Name This is a required field.
Email Address If you have an email address, be sure to enter it accurately.
Date of Birth Use the MM/DD/YYYY format to enter your date of birth.
Nationality From the drop-down list of country names, select the appropriate country. The default selection is "United States."

Home
Your family members have two options for conducting a search of the Safe and Well List. The success of both types of searches is dependent on the information you provide in this section.

Option 1: Enter at least *one of the following phone numbers

Pre-Disaster Home Phone   
Pre-Disaster Work Phone   
Pre-Disaster Mobile/Cell Phone   

The phone number fields used to conduct a search can contain a maximum of 20 numeric digits to accommodate international phone numbers.

If you do not have a pre-disaster phone number, you must click the following box:

Check here if you do not have a pre-disaster phone number.

Option 2: Enter a complete Home Address

*Home Address Line 1 This is a required field.
Include as complete an address as possible (see the following examples):
  • Street Number and Name: 1124 Main St.
  • Post Office Box Number: P.O. Box 9807 .
  • Rural Delivery: Route 128 Box 10
Home Address Line 2 This field is optional.
*Home City This is a required field.
*Home State This is a required field. Select the appropriate State code from the drop-down list.
*Home Zip Code Provide at least 5 digits of your Zip code.
Home Country This field is optional. From the drop-down list of country names, select the appropriate country. The default selection is "United States."

Best Contact Information
The information in this section will not be displayed on the public Safe and Well Website. If you become separated from your family as a result of the disaster, the Red Cross may use this information to help reunite your family members.

Current Home Phone This field is optional. If available, enter a phone number where you can be reached.
Current Work Phone This field is optional. If available, enter a work phone number where you can be reached.
Current Cell Phone This field is optional. If available, enter a cell phone number where you can be reached.
Current Address Line 1 This field is optional.
Current Address Line 2 This field is optional.
*Current City This is a required field.
*Current State This is a required field.
Current Zip code This field is optional.
Current Country From the drop-down list of country names, select the appropriate country. The default selection is "United States."

"Safe and Well" Messages
You must choose at least one of the following messages to post on the Safe and Well Website, but may select as many messages as you want. Click the boxes next to the appropriate messages to make your selections.

I am safe and well
Family and I are safe and well
Currently at shelter
Currently at home
Currently at friend/family member/neighbor's house
Currently at a hotel
Will make phone calls when able
Will email when able
Will mail letter/postcard when able

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How to Search the Safe and Well List

The purpose of the Search the Safe and Well List page is to allow family members outside the disaster-affected area to search the list of those who have registered themselves as "safe and well."

Please remember that the American Red Cross does not actively trace or attempt to locate individuals registered on the Safe and Well Website. Due to privacy considerations, the results of a successful search will only display your loved one's First Name, Last Name, an "As of Date", and the "safe and well" messages they posted.  

To search the Safe and Well List successfully, you must also enter the required fields accurately and completely. Fields marked with red stars * are required fields.

There are two options for conducting a search.

Option 1
Enter the Last Name and at least one of the following for the person you are seeking: Pre-Disaster Home, Mobile or Work Phone Number.

* This is a required field.
   Provide the person's home phone, cell phone, or work phone number, including the Area Code. The phone number fields can contain a maximum of 20 numeric digits to accommodate international phone numbers.

Or

Option 2
Enter the Last Name and the complete Home Address of the person you are seeking.

* This is a required field.
*Include as complete an address as possible (see the following examples):
Street Number and Name: 1124 Main St.
Post Office Box Number: P.O. Box 9807
Rural Delivery: Route 128 Box 10
Enter the person's Home City.

 

Select the appropriate State code from the drop-down list and enter the 5-digit Zip code. The Home State and Home Zip Code are required fields.

When you have populated the required search fields, click "Search Entries".

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For more information about Red Cross services, please return to the American Red Cross website at www.redcross.org. For questions about this website, contact us by email.